Effective Date: April 14, 2026
This Staffing Platform Service Agreement ("Agreement") is entered into between:
Platform Provider:
Medloc Inc.
New Brunswick, Canada
contact@medloc.ca
Client ("Facility"):
________________________________________
City, New Brunswick
Canada
Contact Person
Medloc provides a digital staffing platform ("Platform") that enables the Facility to:
The following rates represent Medloc's standardized nurse compensation structure effective January 1, 2026. By signing this Agreement, the Facility acknowledges and agrees to these rates as the basis for all shift billing. Crisis bonus rates apply only when a Red 911 Emergency Backup Request is activated.
| Role | Base Rate (Nurse) | Crisis Bonus | Nurse Take Home | Facility Pays (+ 12% fee) |
|---|---|---|---|---|
| Personal Support Worker (PSW) | $32.00/hr | +$5.00/hr | $37.00/hr | $41.44/hr |
| Licensed/Registered Practical Nurse (LPN/RPN) | $45.00/hr | +$5.00/hr | $50.00/hr | $56.00/hr |
| Registered Nurse (RN) | $65.00/hr | +$10.00/hr | $75.00/hr | $84.00/hr |
| Nurse Practitioner (NP) | $95.00/hr | +$15.00/hr | $110.00/hr | $123.20/hr |
* Crisis bonus applies only during Red 911 Emergency Backup activations. Standard shifts are billed at base rate + 12% platform fee. Standard facility cost: PSW $35.84/hr · LPN $50.40/hr · RN $72.80/hr · NP $106.40/hr.
| Plan | Monthly Fee | Commission | Shift Limit |
|---|---|---|---|
| Starter | $0 | 15% | Up to 20/mo |
| Professional | $0 | 12% | Unlimited |
| Enterprise | $0 | 10% | Unlimited |
| Plan | Monthly Fee | Commission | Shift Limit |
|---|---|---|---|
| Clinic | $99/mo | 12% | Up to 30/mo |
| Hospital | $299/mo | 8% | Unlimited |
| Network | $699/mo | 6% | Unlimited |
3.3 The commission rate ("Platform Fee") is calculated as a percentage of the total nurse compensation for each completed shift (hourly rate × hours worked). The nurse pay rates in section 3.0 above are the basis for all calculations.
3.4 The Facility shall be invoiced bi-weekly or monthly (as selected). Payment is due within 15 business days of invoice date.
3.5 Nurse compensation is processed through the Platform's integrated payment system. Nurses are paid within 24 hours of shift completion confirmation.
3.6 All amounts are in Canadian Dollars (CAD) and subject to applicable taxes (HST).
3.7 Medloc reserves the right to update the nurse pay rate schedule in section 3.0 with 30 days written notice to the Facility. Rates will never decrease during the term of this Agreement.
4.1 Medloc verifies that all nurses on the Platform hold current, valid licenses with the Nurses Association of New Brunswick (NANB) or the Association of New Brunswick Licensed Practical Nurses (ANBLPN), as applicable.
4.2 All nurses must provide proof of: current professional liability insurance, up-to-date immunization records, criminal record check (within 12 months), and any specialty certifications (ACLS, BLS, PALS, etc.).
4.3 The Facility may review nurse profiles, credentials, ratings, and work history prior to accepting any shift assignment.
4.4 Medloc makes reasonable efforts to verify credentials but does not guarantee the accuracy of information provided by nurses. The Facility retains the right to reject any nurse assignment.
5.1 The Facility may post shifts at any time through the Platform. Shifts are broadcast to qualified nurses based on the Facility's configured matching preferences.
5.2 The Facility may cancel a posted shift at no cost up to 4 hours before the scheduled start time.
5.3 Cancellations within 4 hours of the shift start may incur a cancellation fee of 25% of the estimated shift value, payable to the assigned nurse.
5.4 If a nurse cancels an accepted shift, Medloc will immediately re-broadcast the shift. No cancellation fee is charged to the Facility.
5.5 Nurse no-shows and late cancellations are tracked in the nurse's reliability score. Repeat offenders may be suspended or removed.
6.1 Nurses on the Platform are independent contractors, not employees of Medloc or the Facility.
6.2 The Facility is responsible for on-site supervision, orientation, and ensuring a safe working environment.
6.3 Medloc does not provide clinical supervision or assume liability for clinical decisions made by nurses during their assignments.
7.1 During the term of this Agreement and for 6 months following termination, the Facility agrees not to directly hire or engage any nurse introduced through the Platform without processing through Medloc.
7.2 If the Facility wishes to directly hire a Medloc nurse, a one-time placement fee of $2,500 per nurse shall apply.
7.3 This clause does not apply to nurses known to the Facility prior to their registration on the Platform.
8.1 Both parties shall maintain the confidentiality of all proprietary information, business data, and personal information exchanged under this Agreement.
8.2 Medloc complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable New Brunswick privacy legislation.
8.3 Patient information shall never be transmitted through the Platform.
9.1 Medloc's total liability under this Agreement shall not exceed the total Platform Fees paid by the Facility in the 12 months preceding the claim.
9.2 Medloc shall not be liable for any indirect, incidental, consequential, or punitive damages.
9.3 The Facility acknowledges that Medloc provides a technology matching service and is not a staffing agency.
10.1 Pay-As-You-Go Plans: Month-to-month. Either party may terminate at any time with no notice required. All outstanding fees remain payable.
10.2 Membership Plans: Month-to-month. Either party may terminate with 30 days written notice. The monthly fee is non-refundable for the current billing period.
10.3 Medloc reserves the right to suspend or terminate access for violation of terms, non-payment, or conduct detrimental to the Platform.
11.1 Any dispute shall first be subject to good-faith negotiation between the parties.
11.2 If not resolved within 30 days, disputes shall be submitted to mediation in New Brunswick, Canada.
11.3 This Agreement is governed by the laws of the Province of New Brunswick and the federal laws of Canada.
For Medloc Inc.:
Authorized Signatory
Signature
Date
For the Facility:
Authorized Signatory
Signature — Draw below
Date
• Enter your facility name
• Enter the contact at facility
• Enter the contact email
• Select a city
• Select a plan
• Initial all 11 sections (11 remaining)
• Draw your signature
• Check the agreement box
DISCLAIMER: This is a digital service agreement for informational and operational purposes. Medloc recommends that all parties consult with qualified legal counsel before entering into any binding agreement. Terms are subject to change with 30 days notice.