Medloc

This LPN Platform Service Agreement ("Agreement") is entered into between Medloc Nursing On Demand Inc. ("Medloc", "Platform") and the Licensed Practical Nurse identified above ("LPN", "Nurse", "You").

Definitions:

• –"Platform" — The Medloc digital nursing marketplace and mobile/web application.
• –"Facility" — Any hospital, clinic, long-term care home, retirement residence, or private client registered with Medloc.
• –"Shift Offer" — A confirmed or available nursing shift posted to the Platform by a Facility or auto-generated by Medloc.
• –"Availability" — Time blocks posted by the LPN indicating when they are available to accept shift offers (minimum 2 hours per block).
• –"Response Rate" — The tracked percentage of shift offers the LPN responds to within the required timeframe.

The Medloc Platform provides LPNs with a full suite of tools to manage their work schedule, respond to opportunities, and maintain professional standing — entirely on their own terms.

2.1 — Availability Posting Rules:

• a. The LPN may post availability at any time through the Medloc app or web portal.
• b. Each availability block must be a minimum of 2 consecutive hours. There is no maximum — full shifts, double shifts, and multi-day availability blocks are supported.
• c. Availability may be updated, extended, or removed at any time, provided no shift offer has been accepted for that time window.
• d. The Platform will automatically surface the LPN's profile to matching facilities based on role (LPN), geographic proximity, credential verification status, and posted availability.

2.2 — AI-Driven Auto-Matching: Shift offers are generated automatically by Medloc when registered facilities report scheduling gaps. The Platform's algorithm matches open gaps to available, verified LPNs and broadcasts shift offers accordingly. Broadcast notifications are sent via app push notification, email, and/or SMS as configured by the LPN.

2.3 — Facility-Initiated Contact: Facilities registered with Medloc may review the LPN's profile and directly send a shift offer, text message, or email to request coverage — independent of the auto-match system. The LPN is encouraged to respond to all contact promptly (see Section 7 — Response Rate).

The Medloc Platform gives LPNs full flexibility over how they engage with each shift offer. You are never locked into a shift you cannot fully complete.

3.1 — Full Shift Acceptance: The LPN may accept any posted shift offer in its entirety. Upon acceptance, the shift is confirmed and locked to the LPN. The associated Facility is notified immediately.

3.2 — Shift Splitting: The LPN has the right to accept the first half or second half of any offered shift. When a shift split is requested by the LPN it is logged:

• a. The platform continues to search and broadcast the full shift for 15 minutes.
• b. Should the full shift not be accepted by anyone, the app moves on to search for shift split requests. The Facility will be notified and will approve or decline your Shift Split request.
• c. If approved, you will be notified via SMS and email. Medloc automatically generates a new shift offer for the remaining half of the original shift. If refused, you will be notified via SMS and email.
• d. The remainder of the shift offer is immediately broadcast to all eligible and available LPNs on the Platform.
• e. The splitting LPN is compensated only for the portion of the shift they work. Payment is calculated at the applicable hourly rate for actual hours worked.
• f. The Facility is notified of the split and the new broadcast in real time.

3.3 — Sharing Shift Information: The LPN may share the details of any available (not yet accepted) shift offer with a colleague via:

• a.Email — Using the built-in "Share via Email" feature in the Platform, which sends the shift location, time, role, and rate to a colleague's email address.
• b.Text / SMS — Generate a pre-formatted SMS share link to send shift details to a colleague's mobile number.

The sharing feature is for recruitment purposes only. It does not assign or transfer a shift. The shared colleague must have a verified Medloc profile to accept the shift.

3.4 — Minimum Shift Duration: The LPN will be paid for a minimum of 2 hours for any confirmed shift, even if the LPN is released early at the Facility's discretion. The minimum applies to both full and split-shift portions.

3.5 — Cancellation After Acceptance: Once a shift is accepted by the LPN, cancellation must be communicated to Medloc with a minimum of 4 hours' advance notice. Repeated cancellations after acceptance will negatively impact the LPN's Reliability Score.

5.1 All rates above represent the LPN's gross take-home pay. Medloc charges the Facility a separate 12% platform fee on top of these amounts — the LPN's pay is never reduced by the platform fee.

5.2 — Emergency Backup Premium: Applies when the LPN accepts a shift with less than 4 hours' advance notice at Medloc's request. The premium applies for the full duration of the shift.

5.3 — Outbreak Premium: Applies when a Facility has declared an active outbreak (influenza, COVID-19, GI, etc.). Replaces (does not stack with) the evening or overnight differential.

5.4 — Minimum Billing: A minimum of 2 hours is paid for any confirmed shift, regardless of early release.

5.5 Medloc reserves the right to update this rate schedule with 30 days written notice. Rates will never decrease during the term of this Agreement.

6.1 Medloc processes payment to the LPN within 24 hours of shift completion and submission of an approved timesheet or digital check-in/check-out confirmation. Payments are made via direct bank transfer (EFT).

6.2 The LPN is responsible for accurately logging shift hours through the Medloc Platform. Discrepancies must be reported within 48 hours of shift end.

6.3 The rates in Section 5 are the net amounts paid directly to the LPN. No deductions are made by Medloc. Statutory deductions (CPP, EI, income tax) remain the LPN's responsibility as an independent service provider, unless a separate written employment agreement specifies otherwise.

6.4 — Split Shift Payment: When the LPN exercises the shift-split option (Section 3.2), payment is calculated based on actual hours worked in the accepted portion, subject to the 2-hour minimum.

Medloc tracks two key performance metrics for every nurse on the Platform. These scores are visible to registered Facilities when reviewing LPN profiles.

7.1 Medloc strongly encourages responding to all shift offers, even as a simple decline. Ignoring shift offers lowers the Response Rate and may reduce the frequency of future offers broadcast to the LPN.

7.2 The LPN is not required to accept any shift offer. Declining a shift — for any reason — does not penalize the LPN, provided it is declined promptly.

7.3 Targets for Good Standing:

• – Response Rate ≥ 80% — recommended for priority broadcast placement
• – Reliability Score ≥ 4.0 stars — recommended for facility direct-contact eligibility

7.4 LPNs with a Response Rate below 50% for 30 consecutive days may be temporarily deprioritized in auto-match broadcasts. Medloc will notify the LPN before any deprioritization takes effect.

10.1 — Confidentiality: The LPN agrees to maintain strict confidentiality of all patient, resident, and Facility information, in compliance with the Personal Health Information Privacy Act (PHIPA) and New Brunswick's Right to Information and Protection of Privacy Act (RTIPPA). This obligation survives termination indefinitely.

10.2 — Non-Solicitation: During the term of this Agreement and for 6 months following termination, the LPN agrees not to directly approach, solicit, or enter into independent care arrangements with any Facility introduced through the Platform, without Medloc's written consent.

10.3 — Termination by LPN: The LPN may terminate this Agreement with 72 hours' written notice to contact@medloc.ca. Outstanding shift commitments must be honoured or properly transferred before departure.

10.4 — Termination by Medloc: Medloc may terminate immediately and without notice in the event of: patient abuse or neglect; falsification of credentials; criminal charges; attending a shift impaired; or repeated no-call no-shows.

10.5 — Independent Contractor: The LPN is engaged as an independent service provider, not as an employee of Medloc, unless a written employment agreement specifies otherwise.

10.6 — Governing Law: This Agreement is governed by the laws of New Brunswick and applicable federal laws of Canada.

10.7 — Entire Agreement: This Agreement supersedes all prior representations. Amendments must be in writing and signed by both parties.